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The Not-So-Flattering Flight Attendant Code Word You Don’t Want To Be Called


From checking in at the airport to deboarding the plane, flying can be a stressful experience for both passengers and customer-facing staff. Flight attendants often take the brunt of it, dealing with unruly flyers and unpredictable situations in the sky. Highly trained to keep their composure and handle issues calmly, flight attendants have developed their own vernacular to communicate with one another in front of passengers. Flight attendants use several code words that carry significant meaning, ranging from medical emergencies to unruly guests. And in the aviation world, annoying flyers aren’t Karens or Chads — they’re Philips.

The term Philip didn’t come from any notorious flyers with the name in the past. Instead, it became an acronym that formed over time, beginning as “passenger I’d like to punch,” which morphed into “P.I.L.P.,” and finally arriving at “Philip.” “P.I.L.P. is a niche term that somehow evolved into the common male name,” an unidentified American Airlines flight attendant told Travel + Leisure. “We do not condone violence in any way. It’s simply said to boost morale and crack a joke when things get particularly tense.”

Those given the label are likely to receive lackluster service during the flight. You probably won’t hear Philip much in the cabin today, as it’s become a bit archaic, but attendants still have ways to tell which passengers will be difficult during the flight.

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Read more: The Most Bizarre Items TSA Considers To Be A Liquid

Behaviors that make you a Philip on a flight

Finger reaching for the blue call bell on plane overhead

Stock Photo And Footage/Getty Images

There are a couple of irritating things passengers can do that can make them a Philip, like ringing the call bell repeatedly for no important reason. Etiquette for ringing the call bell can vary from one flight attendant to another, but constantly calling the flight staff to you for beverage refills while they’re busy with meal handout and trash pickup isn’t exactly going to win you any points. And during take-off, landing, and taxiing, that button is only for urgent matters or emergencies.

Flight attendants also don’t appreciate passengers hindering them from doing their jobs by lingering in the aisle. Those most likely to be a Philip are passengers who exhibit certain behavior that makes them seem entitled or demanding. Like getting labeled a “V.I.P.,” or “very irritating passenger,” which means you’re getting on your flight attendants’ nerves. Intoxicated flyers are often guilty of these behaviors and are quick to be labeled a Philip.

In a world addicted to TikTok and Instagram Reels, many people have begun recording unfavorable interactions in public spaces, and planes aren’t off limits. Passengers who do this are indeed Philips, and flight attendants are unhappy when being filmed without their permission. It’s gotten so out of hand that many airlines, including United, American, and Delta, have even updated their photography policies to address the filming of other passengers and airline staff without consent. Sometimes, passengers may become verbally aggressive toward crew during these exchanges, which could result in them being kicked off the flight or put on a no-fly list, which is arguably a lot worse than just being a Philip.

Getting on the flight attendant’s good side

Flight attendant and passenger smiling and talking to one another while she gives him a drink on plane

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While air travel can be an anxiety-inducing process, there are many ways to keep yourself from becoming a Philip, and all of them begin with simple respect and a positive attitude. Stay calm and collected despite delays, turbulence, and other factors beyond your control, and don’t take your frustration out on the airline crew. If you do have a problem, speak to a flight attendant privately instead of making a scene in front of other passengers or recording them without their consent. Since flight attendants often highlight the overuse of the call bell as the main reason passengers are labeled a Philip, passengers should understand proper call-button etiquette and when to use it.

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If you are blocking the galley or preventing a crew member from doing their job, make sure to step out of their way. When you let them through, service can continue to run smoothly and efficiently. Sure, you can stretch your legs in the aisle during a long flight, but make sure to find your way back to your seat in a reasonable amount of time. In the end, it’s just about treating others the way you wish to be treated. Courteous, agreeable behavior never makes a flight worse.

If you are traveling with young children who can get a little whiny during the flight, don’t worry — flight attendants don’t mind as much as you think. Even if other passengers have an issue, no crew member is going to consider you or your baby a Philip. As long as you are respectful and compassionate towards flight attendants and make their jobs easier, they will return the favor.

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