NEED TO KNOW
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A woman’s girls’ trip faced some unexpected hiccups mid-getaway
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When two friends joined the other four a day later, they ended up not having a room to use at the same hotel
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“The staff on duty seemed utterly bemused that we were furious,” the woman wrote on Mumsnet
A woman is recounting her experience on a recent girls’ trip and how the group’s travel plans changed mid-getaway — thanks to their hotel.
In a post on the U.K.-based forum Mumsnet, the woman began, “Me and some pals went for a girls’ weekend away. We booked and paid for our rooms months ago.”
Detailing that four of the six friends checked into their two hotel rooms on a Friday night, the woman said the other two joined the group the following day, which is when the issues began.
“[We] tried to check them in when they arrived, around midday, but were told the extra room wasn’t ready yet,” the woman wrote.
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A stock image of women on a vacation.
Thinking nothing of the matter, the woman said the group of friends headed out for a day of activities.
But when they arrived back at the hotel at 11 p.m., the group expected to check their friends in and head to bed — only “to be told the hotel was overbooked, our third room was no longer available and two of our party was now being moved to another hotel,” the traveler wrote in her Mumsnet post.
“The staff on duty seemed utterly bemused that we were furious. As if we were being unreasonable,” she continued. “We suggested at the very least they cover our bar bill while we waited for the taxi to take our friends off to another hotel, but no, not possible apparently.”
In the comments section of the post, some users agreed with the woman for expecting her whole group to stay at the hotel they booked.
“The fact that they arrived early and made themselves known should have carried some weight,” one response read.
A few others, however, pointed out that hotels can overbook, but staffers should’ve still had a better plan in place.
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“Very poor of the hotel to bump the third room in a group booking, especially when you had already arrived,” one commenter said.
“The hotel should have told you there was a risk of being bumped rather than let you go off for the day,” they continued, adding: “Nothing you can do about it apart from leave a poor review.”
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