The most useful hour of a business conference rarely appears on the agenda. For a generation that learned its careers in office hallways, that unlisted hour has become the closest thing to a hallway many millennials still have.
As of August 2026, 54% of remote-capable U.S. employees worked hybrid and 25% worked exclusively remote, according to Gallup. Fewer days in a shared building means fewer of the unplanned conversations that used to produce mentors, referrals and the next job. Younger professionals are looking for them on the road. In a Corporate Travel Management survey of 702 millennial and Gen Z employees, 44% named conferences, events and trade shows as the main purpose of their business travel, ahead of training and client meetings.
Toronto offers a clear view of where that search leads. The city hosted 74 major meetings in 2025, drawing an estimated 378,000 delegates, a 51% increase over the year before, according to Destination Toronto. Kevin Schmidt, general manager of Delta Hotels by Marriott Toronto, which sits across from the Metro Toronto Convention Centre, has watched where those delegates actually connect, and it is rarely the session room.

Downtown Toronto city skyline, cityscape of Canada at sunset
The Agenda Is The Excuse
Schmidt described the modern conference as two events running side by side. The trade show and the sessions pay for the gathering, he explained, while the relationships form over food and drinks in the foyer, the restaurant and the bar.
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“A lot of content is delivered during the meeting, but it’s after hours or in that free time where people will actually distill down what they’ve taken from that meeting,” Schmidt said.
Planners rarely ask for that time by name, he added, but they book around it and favor venues with places for people to drift and talk. “The more of those that you have at a venue, the more likely you are to be chosen,” Schmidt said.
When the Toronto International Film Festival moved its industry trade show to the convention center, he said, organizers still wanted a separate room for the insiders. They took over the hotel’s fourth-floor rooftop for about 200 people from the film and streaming business, away from the show floor.
The survey data points the same way. Forty percent of meeting professionals said attendees want more social and networking opportunities than they did five years ago, according to American Express Global Business Travel’s 2026 forecast. In Hilton’s 2026 attendee research, 45% of respondents said they would use their free time at events to network.
Millennials Rewrote The Reception
Schmidt said the generational split shows up in the floor plan. Tech groups, where many of the managers are now millennials who advanced on skills rather than tenure, want stand-up receptions instead of seated dinners at rounds of ten. Financial services groups, which skew Gen X and older, still lean toward the traditional format.
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Younger attendees also expect space to recover. Schmidt said they ask about steam rooms, yoga and meditation space more than a treadmill in the basement. Hilton found that 67% of attendees feel less engaged at events without downtime, and 55% will skip sessions to decompress when no breaks are built in.
Scouting The Next City
The unscheduled hours matter most when a career decision is on the table. Jacquelyn Pless joined the University of Toronto’s Rotman School of Management as an assistant professor of strategic management in July 2026 after teaching at MIT Sloan. She and her husband had been working on opposite coasts, and Toronto offered careers for both of them.
Pless had already met future Rotman colleagues at academic conferences before she considered the move. “Those interactions told me things about the environment I’d be joining that would have been difficult to learn from publication records or websites,” she said.
One of her current research collaborations, with scholars at the London School of Economics, Cornell and Harvard Business School, grew out of conversations at a National Bureau of Economic Research conference. She said events create the first meeting, but the lasting relationship usually comes from “the conversations afterward, over coffee or subsequent exchanges.”
Plan The Unscheduled Hours
For millennials who no longer have a hallway to wander, the takeaway is practical:
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Schedule the in-between. Block the reception, the dinner and the hour after the keynote on your calendar the way you block sessions, and protect them.
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Pick events by their spaces. Before you register, look at where the receptions happen and how much open time the program leaves.
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Scout before you move. If you are weighing a new city or industry, attend a conference there first and pay attention to how people talk to one another, not only to what is said on stage.
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Move it to coffee. Turn a good conversation into a second, smaller meeting while you are still in town.
The sessions will be recorded. The rooftop conversation will not.
This article was originally published on Forbes.com




